Upon admission, each resident is allocated a keyworker who is responsible for ensuring you have everything you need and that any paperwork is completed.
The Keyworker will introduce themselves to you and get to know you, but any member of the team will be able to answer (or guide you to someone) who can answer any questions you may have.
We have a nurse on duty 24 hours a day and a team of carers for any required support alongside our kitchen, h/k, finance and maintenance teams.
Mark Hurst
Dedicated professional with over 25 years' experience in Health and Social Care
My Mission: To ensure that residents are given the best possible care as individuals, with individual needs.
Francis
As a Senior Clinical Lead, Francis is driven by the opportunity to make a positive impact on the lives of residents and to create a supportive and high-performing team that delivers exceptional care.
Personal Philosophy:
``With a deep passion for elderly care, I strive to provide residents with the highest quality of life possible. I believe in building trusting relationships with residents and their families and am committed to delivering care with empathy, dignity, and respect.``
Francis always wanted to be a nurse right from her childhood and here she is, living it.
A dedicated and compassionate Senior Clinical Lead with over 4 years of experience in providing high-quality care within a nursing home setting. Passionate about improving the lives of residents, Francis brings a wealth of clinical expertise and leadership experience to the role, ensuring that residents receive exceptional care while maintaining dignity and respect.
Jeeva
Jeeva is a dedicated and compassionate Senior Care Assistant with a genuine passion for delivering the highest standards of care. With extensive experience supporting elderly individuals and vulnerable adults, she takes pride in ensuring that every person she care for feels valued, respected, and supported in living as independently as possible.
Leading by example, Jeeva is committed to creating a nurturing environment where both residents and care teams thrive. She enjoys mentoring junior staff, sharing best practices, and fostering a positive, team-focused culture. Whether it’s managing personalized care plans, administering medication, or simply offering a friendly smile and a listening ear, Jeeva believes that every detail matters when it comes to quality care.
``I’m known for my strong communication skills, ability to build trusting relationships with residents and their families, and for always going the extra mile. For me, care isn’t just a job—it’s about making a real difference in people’s lives every day.``
Ewa
Ewa's role is to support you personally by getting to know you and understanding your unique needs.
She'll help you stay connected with your family and community, provide emotional support, and ensure your living space is comfortable and well-maintained.
Ewa also manage your care plan, represent your wishes in meetings, and assist you in staying involved in activities that matter to you.
Ajay
Ajay is a caring and compassionate Care Assistant with a heartfelt passion for supporting others and making a positive difference in their lives. He believes that providing care is more than just meeting physical needs—it’s about offering kindness, dignity, and genuine connection to those who need it most.
With a friendly, patient, and attentive approach, Ajay is dedicated to creating a safe, comfortable, and nurturing environment where individuals feel valued and respected. Whether assisting with daily activities, offering emotional support, or simply being there to listen, he always strives to deliver care with warmth and understanding.
Ajay enjoys building strong, trusting relationships with both the people he supports and their families. His goal is to help individuals maintain their independence as much as possible while ensuring their well-being, comfort, and happiness.
